Construction Warranty Insurance
Credeq delivers Construction Warranty Insurance for South Australian builders with experienced underwriting, transparent decision making and dependable turnaround times.
- Assessments completed efficiently
- Direct access to experienced underwriters
- Scalable limits aligned to your business growth
More Than an Alternative. An Advantage.
Confidence across the board
For builders
Whether you are an established builder or newly certified, Construction Warranty Insurance combines experienced underwriting with responsive service and transparent
decision-making.
For brokers
We support broker partners with experienced underwriting, responsive service, and transparent decision making, helping create a more consistent experience for clients. Commissions are paid on every project.
The builder’s first call
From newly certified to long-established, builders turn to us when they need:
Plus, your own secure Construction Warranty Insurance online portal
Builders just want to get on with the job
But too often you face enough complexity without unnecessary delays.
At Credeq, you deal directly with specialist Construction Warranty Insurance underwriters. People who understand the industry, speak your language, and know what’s at stake.
We focus on clear communication, timely reviews, and practical solutions so you can keep projects moving with confidence.
Let’s build progress together.
Straight from our clients
Making a claim
If you need to make a claim under your Construction Warranty Insurance, the process is simple:
- Download the claim form
- Complete, print, and sign the form
- Return it with all supporting documents to: [email protected]
FAQs
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What does Construction Warranty Insurance cover?
+It protects homeowners if a builder cannot complete work or fix defects due to death, disappearance, or insolvency — as required by state law.
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Is it the same as Building Indemnity Insurance?
+Yes. As a state based product, each state will name the scheme differently. HBCF, DBI, Building Indemnity and Builders Warranty are all the same products.
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How is Construction Warranty Insurance different from competitors?
+As a privately owned specialist provider, we aim to deliver responsive service, practical underwriting and a more streamlined experience for builders.
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How long will eligibility renewals take?
+Eligibility reviews are typically completed within 2 weeks once all required information is provided (for facilities up to $30M cover).
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How long do job approvals take?
+In cases where a job isn’t auto-approved, the review typically takes 3 business days from when all required information is received.
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Can I get an increase to the limits we have been given?
+Limit increases can be considered at any time, subject to your facility conditions and performance.
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How do I obtain my certificates and how long will it take?
+Once we have issued your eligibility, you will receive login details to our online portal, where you will be able to issue the certificates required.
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Who is Credeq?
+We’re a leading global credit insurance provider bringing together over 35 years of industry experience. Headquartered in London, with local teams in South Africa, Australia, and Europe. We wrote over AUD$365M in gross premiums last year (2024). With every policy there’s real strength standing behind you.
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Do I have to use a broker with Construction Warranty Insurance?
+Whilst we have many broker partners, you can also deal directly with us if you choose.
Get in touch
Contact
Tel no.
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