Construction Warranty Insurance

Credeq provides builders in South Australia with Construction Warranty Insurance (locally known as Builders Indemnity Insurance) – delivering the speed, certainty, and transparency to keep projects building.

  • Approvals in weeks, not months
  • Direct access to experienced underwriters
  • Scalable limits for business growth

More Than an Alternative. An Advantage.

From higher limits to faster approvals, we give builders the certainty to keep moving.

Faster approvals, experienced underwriters

Our experienced underwriters combine industry knowledge with efficient processes to deliver clear eligibility decisions in weeks, not months, helping builders move forward with confidence.

Direct
decisions

Larger-than-usual job? New to the game? Need a higher limit? You get direct access to underwriters who back you to build your business.

No
surprises

Transparent, consistent decision-making every time. With Credeq Construction Warranty Insurance, certainty and clarity are built in.

Confidence across the board

For builders

Whether you’re an established builder or newly certified, Credeq Construction Warranty Insurance moves quickly to get you approved and on site.

For brokers

We work alongside our broker partners to deliver faster, consistent outcomes that help clients move forward with confidence. Commissions are fair and consistent.

The builder’s first call

From newly certified to long-established, builders turn to us when they need:

Tailored facilities that grow with your business
Clear, consistent eligibility decisions
Responsive underwriting and direct access to decision makers
Policy reviews in as little as 2 weeks
A relationship-driven partner who backs their business
Expert underwriters on hand, not hidden

Plus, your own secure Construction Warranty Insurance online portal

Apply, pay, and manage certificates in one place
Real-time visibility on limits and instant job-specific quotes
Maximise efficiencies and reduce the back-and-forth

Builders just want to get on with the job

But too often you face enough complexity without unnecessary delays.

At Credeq, you deal directly with specialist Construction Warranty Insurance underwriters. People who understand the industry, speak your language, and know what’s at stake.

We focus on clear communication, timely reviews, and practical solutions so you can keep projects moving with confidence.

Let’s build progress together.

Straight from our clients

"Super quick and accommodating for a new builder. No unnecessary hoops, just great communication and responsiveness to my needs. Very happy with the experience."
-Dan Blacklow,
Registered Building Practitioner, Cornerstone Property Group
"Thorough, knowledgeable, and easy to deal with — we are always treated like valued customers, not just a number. Advice and help are only ever a phone call or email away."
-Simone Reuss,
Franchisee, G.J. Gardner Homes Wodonga
"From the first point of contact, the team has been attentive, helpful, and friendly. We couldn’t be happier with the service provided and look forward to continuing a lasting relationship for many years to come."
-Tamara,
Silverline Construction Group
"The team has been professional, friendly, and incredibly responsive. They genuinely care about their customers, prioritise satisfaction, and provide the peace of mind we need to operate with confidence."
-Dannie Mau,
Carringvale Constructions
"Since switching from VMIA, the process has been smooth, clear, and transparent. Every job is quicker and easier, and our contact is always available to help and offer solutions. We truly value the relationship."
-Travis Vinton,
Director
"Professional, collaborative, and invested in helping us build a successful, quality-driven business. Their thorough reviews and client vetting protect our projects and keep us moving."
-Lachlan Macleod,
Director, Turn Group
"Professional, responsive, and committed to client satisfaction. The team has consistently delivered a high level of service, helping us manage risk and focus on growth. A vital partner who gives us the peace of mind to pursue our goals."
-Surinder Pal Singh Sidhu,
Director, H&G Constructions Pty Ltd
"It is very encouraging that your team is so interested and engaged in all we do — it feels like a true partnership. We look forward to a long and rewarding association and would certainly recommend you to any builder looking for a mutually beneficial relationship"
-Morris Agostini,
Agostini Homes Pty Ltd

Making a claim

If you need to make a claim under your Construction Warranty Insurance, the process is simple:

  1. Download the claim form
  2. Complete, print, and sign the form
  3. Return it with all supporting documents to: [email protected]

FAQs

  • What does Construction Warranty Insurance cover?

    +

    It protects homeowners if a builder cannot complete work or fix defects due to death, disappearance, or insolvency — as required by state law.

  • Is it the same as Building Indemnity Insurance?

    +

    Yes — the name changes by state (e.g., Home Owners Warranty, Builders Warranty, DBI), but the purpose is the same.

  • How is Construction Warranty Insurance different from competitors?

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    By being private, smaller and nimbler organisation, we can provide quicker and more efficient service, putting the best commercial outcomes for our builders first.

  • How long will eligibility renewals take?

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    A review typically takes a maximum of 2 weeks from when all required information is received (up to $30M cover).

  • How long do job approvals take?

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    In cases where a job isn’t auto-approved, the review typically takes 3 business days from when all required information is received.

  • Can I get an increase to the limits we have been given?

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    Limit increases can be considered at any time, subject to your facility conditions and performance.

  • How do I obtain my certificates and how long will it take?

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    Once we have issued your eligibility, you will receive login details to our online portal, where you will be able to issue the certificates required.

  • Who is Credeq?

    +

    We’re a leading global credit insurance provider bringing together over 35 years of industry experience. Headquartered in London, with local teams in South Africa, Australia, and Europe. We wrote over AUD$365M in gross premiums last year (2024). With every policy there’s real strength standing behind you.

  • Do I have to use a broker with Construction Warranty Insurance?

    +

    Whilst we have many broker partners, you can also deal directly with us if you choose.

Credeq

Get in touch

Contact

Fill in the online form below, email us directly or call us anytime between 8:30am – 5pm Monday to Friday (AEST)

Tel no.

1300 294000

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Unlocking credit the world needs